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7 Powerful Tips for Using Facebook for Business

While the basics of setting up a page and posting to your business page are relatively straightforward, there are a lot of nuances to managing your page that could help you make the most of your Facebook presence. Here are 10 powerful ways to make your page more robust and engaging.

A key component of branding is consistency. As such, you should be sure you select a @ username that reflects your business. Of course, your ideal pick may not be available, so think of ways that you can get as close to your brand as possible. If you run the Acme Widget Company, maybe you could go with @acmewidgetco. Or even better, @acmewidget.

Remember that whatever you pick will be a part of your custom Facebook URL — shorter is better so it can fit on business cards or other promotional materials.

While Facebook keeps a pretty consistent look across the entire interface, you do have some freedom in how your page looks. You can choose from several templates that have certain tweaks to better match the type of page you have: professional services, business, shopping, standard, venues, politicians, and restaurants and cafes.

The differences are subtle, but they’re important. For example, the restaurants and cafes template places images higher so that you can show off the venue and feature menu items. The professional services option puts a prominent Call Now button at the top so potential clients can reach out to you right away. Spend some time experimenting here to see which is the best fit for your page.

You have quite a bit of control over how the layout of your page is created to fit the needs of your particular business. Make sure you’ve optimized all the right dials and settings that Facebook offers.

For example, you’ll find that the tabs on the side of the page can serve as quick stops for particular actions. Click “manage tabs” to put the photos, events or other items in a more prominent location. Also, if there are some tabs you don’t use, you’re able to get rid of those.

Facebook offers a range of call-to-action buttons that live at the top of your business’s page. You have a few different choices, so pick the one that makes the most sense for your business:

  • Book Now
  • Contact Us
  • Use App
  • Play Game
  • Shop Now
  • Sign Up
  • Watch Video

According to Buffer, one of the top methods for getting the attention of your audience is native videos. The company found some slightly better metrics for uploading your own video instead of embedding it from YouTube or Vimeo.

The beauty of videos is they’re so easy to produce now — all you need is a smartphone and a few minutes of light editing. Even if you’re not a professional video creator, it’s worth trying your hand at it.

Your Facebook page can be a portal for potential customers to reach out to you. A very effective way is through Facebook Messenger. If you add a call-to-action button, you’ll get messages in the Messenger app just as if they were from one of your contacts. Visitors to your page will also notice how responsive you are, which will leave them with a good impression of how you treat customers.

Facebook has rolled out a number of new tools for directing your content to a specific audience. While it will take some time to dig into the dashboard, you may find success if you are willing to target your content at characteristics more attuned to your potential customer base. For example, think about geographic location, age groups and other interest targeting. Marketer Jon Loomer has some more detailed suggestions if you want to dive in.